Want to set up your Google Business Profile but don’t know where to start? For gyms, yoga studios, martial arts schools, and CrossFit facilities, having a strong online presence is essential to standing out to potential clients. One of the best ways to achieve this is by setting up a Google Business Profile.
A Google Business Profile boosts online visibility, making it easier for local clients to find your fitness facility through Google Search and Maps. This guide will walk fitness business owners step-by-step through creating and optimizing their Google Business Profile to attract and retain local clients.
What is a Google Business Profile?
Google Business Profile, formerly known as Google My Business, is a free tool that allows businesses to manage how their information appears across Google Search and Google Maps. For fitness business owners, it provides a platform to showcase essential business details such as contact info, location, and hours of operation, directly to potential clients searching for services you offer.
Why is it Important for Fitness Businesses?
- Increases local search visibility, making it easier for potential clients to find your location.
- Helps potential clients understand your offerings.
- Highlights what makes your fitness facility stand out from the competition.
- Builds trust with new clients through reviews, photos, and engaging descriptions.
Step-by-Step Guide to Creating a Google My Business Page
Creating a Google Business Profile may seem challenging, but following these simple steps will help you set up your profile smoothly and start reaching potential clients effectively.
Step 1: Search for Your Fitness Business
To begin, go to the Google My Business page and use the search bar to find your fitness business. Here’s what you need to do:
- Type your business name: Enter the exact name of your fitness studio, gym, or related business in the search bar. This helps identify if your business is already listed on Google.
- Check the results:
- If your business appears: You’ll see your business name with its associated details like location and reviews. Click on the listing to move forward with the process of claiming it as the owner.
- If your business doesn’t appear: Don’t worry—just click on the “Create a business with this name” option, which will guide you through the process of creating a brand-new listing for your business.
💡 This first step ensures you aren’t duplicating an existing listing, and if your business already exists on Google, you can quickly proceed to claim it and manage it.
Step 2: Add Your Business Name and Category
After clicking “Create a business with this name,” you’ll be directed to a page where you can start building your business profile.
- Enter Your Business Name: Make sure to enter the exact name of your fitness business. This is crucial for building your brand visibility on Google Search and Maps.
- Select Your Business Category: Choose a category that best describes your fitness business. This helps Google understand what services you offer and makes it easier for potential clients to find you in relevant searches. You can always add more categories later, but it’s essential to get the primary one right from the start.
Be specific with your category choice. This directly impacts how your business appears in search results. For example, if you run a niche fitness studio, select a more focused category like “Pilates Studio” or “Rock Climbing Gym” instead of just “Gym.” A well-defined category increases your chances of appearing in relevant searches.
Here are some category options you might consider for your fitness business:
- Martial Arts Club
- Martial Arts School
- Karate Club
- Karate School
- Gym
- Gymnastics Club
- Gymnastics Academy
- Boxing Gym
- Rock Climbing Gym
- Muay Thai Boxing Gym
- Yoga Studio
- Pilates Studio
- Dance School
- Salsa Dance Class
- Ballroom Dance Instructor
- Hip-hop Dance Class
- Fitness Centre
- Weightlifting Area
- Indoor Cycling
- Sports School
- Kickboxing School
- Ballet School
- Recreation Centre
- Wellness Centre
- Boxing Club
Step 3: Add Your Business Location
In this step, you’ll be asked if you want to add a physical location that customers can visit, such as a fitness studio, gym, or office. This is a crucial step if your business operates from a specific location where clients can come for workouts, classes, or consultations.
- Select “Yes” if you want your business location to appear on Google Maps and Search. This makes it easier for potential customers to find your gym or fitness center when they’re searching for nearby services.
- Select “No” if your business doesn’t have a physical location customers visit (for example, if you offer only online services), and continue with setting up the profile without a visible location.
Step 4: Enter Your Business Address
After deciding to add your business location, the next step is to provide the full address of your fitness studio or gym. This will allow potential clients to easily find and visit your business. Here’s what you need to do:
- ✅Select your country/region: Use the dropdown to choose the country where your fitness business is located.
- ✅Fill in your street address: Enter the exact street address, ensuring that the information is accurate. This will help customers navigate to your location using Google Maps.
- ✅Enter your city/town: Type the name of the town or city where your business operates.
- ✅Select your state and enter the postcode: For U.S.-based businesses, choose your state from the dropdown menu and provide your postal code.
Double-check that your address is entered correctly, as this information will be used to show your business on Google Maps and guide customers to your location. An accurate address will help avoid confusion and improve foot traffic to your gym or studio.
Step 5: Verify Your Business Listing and Pin Your Location
Once you’ve entered your business details, Google will check if your fitness business already has a listing. You’ll be presented with several options:
- Check for your business: Look through the list of businesses that appear. If one of them matches your business details, select it. This means your business may already have a profile on Google that you can claim.
- If none of the listings are yours: Select “None of these” to confirm that your business is not listed yet. This will allow you to create a new profile from scratch.
- After confirming that your business doesn’t already exist on Google, you’ll be directed to the next screen where you can pin the location of your fitness center, gym, or studio on the map.
- Pin your location on the map: Drag and zoom in on the map to place the marker at your exact business location. This will help customers accurately find your business through Google Maps and Search.
Step 6: Specify If You Offer Deliveries or Home Visits
In this step, Google will ask if your fitness business provides deliveries, or if you visit customers at their homes or offices (e.g., for personal training sessions, equipment delivery, or consultations).
- Select “Yes” if your business offers home visits or delivery services to customers. This could apply to personal trainers or fitness businesses that deliver equipment or provide services at client locations.
- Select “No” if your business operates solely from your gym or studio location and doesn’t provide off-site services.
Step 7: Add Your Contact Information
In this step, you can provide contact details that will be visible to your customers. This is important for potential clients who may want to call or visit your website for more information.
- Enter your phone number: Input the main phone number you want customers to use when reaching out to your fitness business.
- Add your website (optional): If your fitness business has a website, enter the URL here. This helps potential clients learn more about your services or book classes online.
Including your website is highly recommended, especially if you offer online bookings or want to provide more detailed information about your services. This gives customers a seamless way to connect with your business beyond a phone call.
Step 8: Receive Updates About Your Business
In this step, Google offers you the option to receive notifications and updates about your Google My Business profile.
- Select “Yes” if you’d like to receive alerts, notifications, or tips from Google to help manage your business profile effectively.
- Select “No” if you prefer not to receive these updates.
Choosing to receive notifications can be beneficial, as you’ll stay informed about new ways to improve your business profile or be alerted to any updates or issues that might affect your listing.
Step 9: Verify Your Business
In this step, you’ll need to verify your business to ensure it’s a legitimate listing. Google offers several options for verification. The most common method is through phone number verification:
- Enter your phone number: Google will send a verification code to the phone number you provide. This number will not be visible to your customers.
- Important Note: Sometimes phone number verification may not work, in which case Google will offer the option to send a postcard to your business address for verification. This postcard will contain a verification code that you’ll need to input to complete the process.
- Other verification methods: If phone verification is unavailable or not suitable, you can verify your business through other methods like:
- Phone: Receive a call from Google with your code.
- Text: Google will send a verification code via SMS.
- Email: You may be able to verify your business through an email sent to your business address.
- Video: For some businesses, Google may offer the option to verify via a video call to showcase the business location and details.
Choose the method that is most convenient for you, but be aware that postcard verification can take a few days to arrive.
Step 10: Add Your Services
In this step, you can specify the services your fitness business offers. This helps customers find you based on the specific services they are looking for.
- Select relevant services: Choose from the pre-listed options like aerobics, cycling, personal training, and more. You can select as many services as your business provides.
- Add custom services: If you don’t see the exact service you offer, click “Add custom service” to list unique services specific to your business.
Be thorough when selecting or adding services, as this increases the likelihood of being discovered by potential clients who are searching for these specific offerings.
Step 11: Add Your Business Hours
Next, you’ll be prompted to set your business hours. This lets customers know when your gym or fitness center is open for visits, calls, or sessions.
- Set your hours: Toggle the days of the week your business is open and select the appropriate hours of operation. For example, if your gym is open Monday through Friday from 6 AM to 9 PM, set those specific hours.
Make sure your hours reflect any seasonal changes or special hours to avoid customer frustration.
Step 12: Add a Business Description
This is your opportunity to tell customers more about your fitness business. Write a short and engaging description that highlights what sets your business apart.
- Write your description: Use up to 750 characters to provide a brief overview of your services, specialties, and what makes your gym or fitness studio unique.
💡 Use this space to showcase any unique offerings or community-focused initiatives, like personalized training programs, group classes, or family-friendly fitness events.
Step 13: Add Photos of Your Business
Visuals are a great way to give potential customers a sneak peek into your fitness center.
- Upload photos: Add images that represent your business, such as your gym’s interior, staff, equipment, or fitness classes in action.
Use high-quality photos that best represent the atmosphere of your fitness center. This could include shots of your gym layout, equipment, or even happy clients engaging in activities.
Step 14: Review and Make Your Business Profile Live
Once you’ve completed all the previous steps, your Google My Business profile will be ready to go live after Google has verified your business. If you chose to verify by phone, text, email, or postcard, you’ll need to wait for confirmation before your profile becomes visible to the public.
💡 Make sure all details are accurate before verification. After your business is verified, it will appear on Google Search and Google Maps, helping potential customers find you with ease.
Common Mistakes to Avoid When Setting Up Your Google My Business Page
Setting up a Google Business Profile can be tricky, and avoiding common pitfalls will help ensure your profile stands out to potential clients.
Incomplete Profile
Filling out your profile completely is essential. An incomplete profile can deter clients who might otherwise be interested in your fitness facility. Be sure to add all relevant sections, including photos, business hours, contact information, and services.
Inconsistent Information
Ensure that your business name, address, and phone number are consistent across all platforms, including your website, social media, and Google Business Profile. Inconsistencies can cause confusion and may impact your visibility in search results.
Ignoring Reviews
Reviews are a valuable source of feedback, and engaging with them—whether they’re positive or negative—shows you care about your clients. Addressing concerns in negative reviews also gives you an opportunity to showcase your customer service skills to other potential clients.
Setting up a Google Business Profile is one of the most effective ways to enhance the online visibility of your fitness business. It helps potential clients find your gym or studio, learn about your services, and take that important first step toward becoming a member. Don’t wait—follow the steps in this guide to create and optimize your Google Business Profile today and start attracting more clients to your fitness facility.
Once your Google Business Profile is set up, it’s time to focus on running your fitness business efficiently. Spark Membership helps you turn 80+ hour weeks into just 20 by systematizing and automating every aspect of your operations. Manage your business more effectively, track key metrics, and build stronger relationships with your members—all while having the flexibility to grow on your terms. Ready to take your business to the next level? Try Spark Membership today!