How to Cancel Triib Software: A Step-by-Step Guide

How to Cancel Triib Software

Running a fitness business is not a walk in the park. You have to juggle managing your classes, trainers, members, and more. It’s imperative to choose a management software that will genuinely simplify your processes and help you run your business more effectively. Perhaps you’ve been using for a while now, but you’re ready for a change. We’ll guide you through the process of cancelling your subscription 

How to Cancel Your Subscription

How to Cancel Your Subscription

Triib’s policy allows both the customer and Triib itself to terminate the agreement at will, with a minimum of 30 days written notice. Here’s how you do it:

  1. Write a formal email stating your intention to cancel your subscription. Make sure to include all necessary details such as your name, the name of your fitness business, and your contact information.
  2. Send this email to Alternatively, you can use the email address provided in the Order Form.
  3. Wait for a confirmation email from Triib’s support team acknowledging your cancellation request. Make sure to save this email for future reference.

Remember, as per Triib’s policy, the termination will be effective 30 days after your written notice, so plan accordingly.


What happens to my data after cancelling Triib Software?

After cancelling your Triib software, you have 30 days to back up your data. It’s important to note that Triib is not responsible for any loss of data or User Content after this period. So, make sure to secure all your important data before the end of this timeframe.

Can I get a refund if I cancel Triib Software midway through the billing cycle?

Unfortunately, all subscription fees with Triib are noncancelable and nonrefundable for the entire term. This means there are no refunds or credits for partial use of the services, upgrade/downgrade refunds, nor refunds for months unused with an active account.

Can I reactivate my Triib Software account?

Yes, you can reactivate your Triib Software account. If you decide to reactivate your membership in the future, you can do so by sending an email to

How long does it take to cancel Triib Software?

The cancellation of your Triib software will be effective a minimum of 30 days after processing your cancellation request. Make sure to plan accordingly to avoid any disruptions to your business operations.

Why Switch to Sparkmembership?

Spark Membership Software

Now that you know how to cancel your subscription, you might be wondering what to do next. The answer is simple: consider switching to Sparkmembership.

Sparkmembership is designed to address the unique challenges that come with managing a fitness business. Here are just a few reasons why it could be the right choice for you:

  • Easy Management: Sparkmembership provides an intuitive interface that makes managing classes, trainers, and members a breeze.
  • Feature-Rich: From billing to booking to communication, Sparkmembership packs in all the features you need to run your fitness business smoothly.
  • Dedicated Support: Our support team is always ready to assist you, ensuring that you can focus on what matters most – growing your fitness business.

You can learn more about Sparkmembership’s features and capabilities on our landing page.

Try a Live Demo of Sparkmembership

Try a Live Demo of Sparkmembership

The best way to understand the value of Sparkmembership is to see it in action. That’s why we offer a live demo for you to experience how our software can transform the way you manage your fitness business.

Booking a live demo is easy. Just click here to schedule a time that works best for you. You’ll get a comprehensive tour of the software, understand how it works, and see first-hand how it can make your business more efficient.

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