If you’re looking for a way to cancel your MyStudio subscription, you’ve come to the right place. Whether your needs have changed, or you’re just ready for a new approach to fitness business management, we’re here to guide you through the process. We’ll also show you an exciting alternative to MyStudio that you might want to consider, but let’s take things step by step.
Step 1: Contact MyStudio Support
To begin the process of cancelling your MyStudio subscription, you can reach out to MyStudio via their chat support (look for the bubble in the lower right corner of their website), email them at success@mystudio.academy, or call them at (757) 997-1233.
Step 2: Fill Out the Cancellation Form
After making contact, MyStudio will provide you with a cancellation form to complete. This is a critical step in the cancellation process.
Step 3: Wait for the Cancellation Process
Once the form is submitted, allow 3-5 business days for your request to process. During this time, you can start considering your next steps.
Step 4: Cancel All Active Payment Plans
Remember to go through your account and cancel all active payment plans for your members. You also need to cancel all on-hold members.
FAQ’s
Upon cancelling a MyStudio account, the user’s data is not immediately erased. MyStudio maintains this data for necessary legal and business reasons. Any queries or concerns regarding the personal data can be addressed by contacting MyStudio support at support@mystudio.academy.
MyStudio doesn’t provide refunds for mid-cycle subscription cancellations. The platform’s fees, non-cancelable and non-refundable, are not based on usage and do not undergo pro-rating or reduction.
Yes, you can reactivate your MyStudio account at any time if you decide to return. To do this, simply reach out to MyStudio support at support@mystudio.academy.
Once you have completed and submitted the cancellation form, you can expect the cancellation process to take approximately 3-5 business days. Please be patient during this time and contact MyStudio support if you encounter any issues or have further questions.
Your Next Journey: Welcome to SparkMembership
Now that you’re in the process of cancelling your MyStudio account, it’s time to set your sights on what’s ahead. This is the perfect opportunity to discover SparkMembership, a premier fitness business management software designed with you in mind.
Key Features of SparkMembership:
- Comprehensive Membership Management
With SparkMembership, keeping track of your members is seamless and efficient. Our platform is designed to store and manage all your membership data in one central location. You can monitor member check-ins, track their progress, schedule classes, and much more.
- Detailed Financial Reporting
Stay on top of your business finances with our robust financial reporting tool. SparkMembership allows you to keep an eye on your revenue streams, manage invoices, track payments, and provide financial forecasts, ensuring your business stays financially healthy.
- Personalization and Versatility
SparkMembership isn’t a one-size-fits-all software. Whether you’re running a gym, a yoga studio, or a martial arts school, our platform adapts to the unique requirements of your business, giving you the flexibility to run your business your way.
- Streamlined Operations
Say goodbye to administrative headaches. With SparkMembership, you can automate various tasks such as billing, scheduling, and reminders, freeing up more time for you to focus on what you do best – providing an excellent fitness experience for your members.
To get a firsthand look at these features and more, Here’s a full Spark features that gives you an in-depth view of everything SparkMembership offers.
But don’t just take our word for it. Seeing is believing, and we want you to experience SparkMembership in action. That’s why we’re inviting you to book a live demo here. You’ll get a chance to explore our user-friendly interface, test out our features, and see how SparkMembership can be tailored to fit your business.
Transitioning from MyStudio may feel like a big step, but it could be the best step you take for your fitness business. SparkMembership promises not just to meet your expectations but to exceed them. Don’t miss out on this opportunity to transform and elevate your fitness business management. Start your SparkMembership journey today.
